FAQ

Find answers to our most frequently asked questions.

What is JM Clean Solutions' return policy?

We offer a 30-day return policy for unused products in their original packaging. Simply contact our support team for assistance with your return.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and times vary depending on your location.

How long does shipping take?

Standard shipping usually takes 5-7 business days within the US and 10-15 business days internationally.

Are your products eco-friendly?

We offer a range of eco-friendly products made from sustainable materials to help you reduce your environmental impact.

Can I track my order?

Yes, once your order is processed, you’ll receive a tracking number via email so you can follow its journey to your doorstep.

What payment methods do you accept?

We accept major credit cards, PayPal, and several other secure payment options during checkout.

Are your products pet-safe?

Absolutely! We carefully select products that are safe for your pets and designed to improve their well-being.

Do you offer discounts or promotions?

Yes, we often run promotions and offer discounts to our newsletter subscribers. Be sure to sign up to stay informed.

How do I contact customer support?

You can reach our customer service team via email at jmservices8990@gmail.com for any inquiries or support needs.

What is the warranty on your products?

Many of our products come with a one-year warranty. Check the product description for specific warranty information.